Privacy Policy

We (“We”, “Us”, or “Our”) are committed to protecting your personal data and safeguarding your privacy.

This Privacy Policy explains the ways we collect and store the information you provide through the Solenne Flowdex website (the “website”).

These principles will be upheld:

• To provide transparency about how we collect and process your personal information:

We want you to be able to make informed choices about how your personal data is used and processed. That’s why we created this website. To this end, we use various methods and procedures to provide you with relevant information on the use of personal data.

If we determine that you require specific details, we will provide this information at the appropriate date and time.

We are pleased to answer your questions and provide any clarifications you need regarding limitations imposed by law. You can contact us by email at: info@solenne-flowdex.com

• Personal data will be used solely for the purposes outlined in this policy.

Personal Data may be processed by Us for various purposes, including providing the website and connecting you with third-party trading platforms (the 'Services'); enhancing the site; protecting our rights and interests; maintaining and delivering the Services; complying with legal or regulatory obligations; and performing administrative and business activities to support the provision and use of the Services.

We also process your personal data to better understand your preferences and needs.

• To access essential tools to exercise and protect your rights regarding personal data:

To support the exercise of your rights, we maintain robust processes and resources. Contact us at any time to request access to your personal data. We can correct or delete it, restrict or stop its use for specific or general purposes, and transfer it to you or a third party. We will endeavor to accommodate your requests.

• Protect your personal data:

Although we cannot guarantee the absolute security of your personal data, we will continue to deploy a variety of measures and techniques to ensure your personal data remains protected.

Our privacy and security policy is comprehensive.

1. The Scope?

This policy explains the types of personal data the company collects about natural persons and how it is processed, shared with third parties, safeguarded, and otherwise handled.

This Policy concerns information relating to an identified or identifiable natural person. An identifiable natural person is someone who can be identified directly or through a combination of additional information we hold or can access.

The Policy defines “processing” as any operation that involves the use or collection of personal data. It includes the management, structuring, and storage of such data.

Our services are intended for general audiences and are not designed for use by anyone under the age of 18. We do not knowingly collect, request, or retain information from any person younger than 18 years old, nor do we knowingly permit such individuals to use our services. If we become aware of any information about children, we will delete it as quickly as we can.

2. What personal data do we hold about you?

When you use our services and channels, or visit our website, we collect personal data. In some cases, we may ask you to provide it directly. In others, we collect it by analysing your use of our services and channels or by receiving information from our third-party partners.

3. No obligation to provide personal data to the company and the potential consequences.

You are not obliged to provide us with any personal data. However, in certain circumstances, not providing it may prevent us from delivering our services. It may also restrict users’ access to the website.

4. What types of personal data can we collect? When you visit our website, we will collect the following personal information:

This includes information about your online activity logs, traffic data (such as IP address and the date and time of access), the language you use, software crash reports, the type of browser, and details about the device you use. The information we collect is not personal data and cannot be used to identify you.

Personal Data We receive from you: Any personal information you choose to provide to Us when you connect with a third-party online trading platform through Us.

Personal data you submit directly to third-party platforms to enable transactions: this includes your full name, address, phone number, and email address.

5. The legal bases and purposes for processing personal data

Your personal data is processed by the company for the purposes outlined in this section, in compliance with the applicable legal basis.

Without a legal basis, the company cannot use your personal data. The legal grounds on which the company may process your personal data are:

• You have provided your consent to the processing of your personal data for one or more purposes. This applies when you submit personal information through the website so that we can transfer it to a third-party trading platform.
• The Company or third parties may need to process personal data to pursue their legitimate interests. For example, to improve our services or to establish, exercise, or defend legal claims.
• Processing is necessary to comply with a legal obligation.

Contact us by email for more information about the processing required to protect legitimate interests.

Below is a list of the purposes and legal bases for which we may use the information you provide to us. Personal data.

6. Transfer of Personal Data to Third Parties

The company may also share personal data with third-party service providers, including hosting and storage vendors, IP address processing services, and user experience analytics providers.

You may also request that we share specific personal data about you with third-party trading platforms. In such cases, we will transmit the personal data you provide to us to those third-party platforms. Their use of your personal data is governed by their privacy policies. Your personal data may be shared with multiple trading platforms.

The Company may share personal data with its affiliates or business partners. This provides the Company with the resources needed to enhance and improve the products and services it offers to its customers.

When necessary to protect third-party rights or property, the Company may disclose personal data to regulatory, local, or other competent authorities.

Additionally, we may share your personal data with potential investors or buyers, or with lenders to the company or any other company within our group, if such a transaction takes place (including the transfer or sale of assets belonging to the company or any other group company), or as part of any merger, restructuring, consolidation, or bankruptcy of the company or any other business in the group.

7. Cookies and Third-Party Services

We may use third-party services, including advertising providers on our website and analytics companies. These partners may also use cookies or other technologies.

Cookies are small text files stored on your device whenever you visit our website or access its content. They collect information about your preferences and browsing activity to enhance your experience, keep track of your choices, and tailor products and services to your interests. Cookies are also used for statistics, performance measurement, and analytics.

Some of the cookies we use are session cookies. They are stored temporarily on your device and expire when you close your browser. Other cookies are persistent. Persistent cookies remain on your device for a set period after you close your browser. They help the website recognize you as a returning user and make it easier for you to return to the website.

Types of cookies:

We may use them in line with their intended purpose:

Cookies are blocked or removed

To block or delete cookies, adjust your browser settings. Below are links that guide you through the steps for several of the most widely used browsers.

• firefox
• Microsoft Edge
• Google Chrome
• safari

However, please note that some or all of the website's functions and features may not work as expected if this occurs.

ONLINE TRACKING NOTICE

The Company will retain your personal data for as long as necessary to fulfill the purposes of processing described in this policy, or for longer periods as permitted by applicable laws, regulations, policies, and orders.

We will share your information with third-party trading platforms for 12 months. With your consent, we will continue to share your data for an additional 12 months.

We regularly review the Personal Data we hold to confirm it is no longer required.

9. Transfers of personal data to a third country or an international organization

Your personal information may be transferred to other countries (i.e., your personal data may be sent to a third country—meaning a country other than the one in which you reside) or to international organizations or jurisdictions. The Company takes all necessary measures to protect the personal data you provide and to ensure that data subjects can exercise their rights and access effective legal remedies.

These protections and safeguards are available to all residents of the EEA (European Economic Area).

• Transfer to a third country or an international organisation that the European Commission has determined ensures an adequate level of protection for personal data transferred to it, in accordance with Article 45(3) of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (the “GDPR”)
• The transfer is carried out under a legally binding and enforceable agreement between public entities or authorities pursuant to Article 46(2)(a).
• The transfer was carried out in accordance with the Standard Contractual Clauses adopted by the European Commission under Article 46(2)(c) of the GDPR. The Commission’s Clauses are available at https://ec.europa.eu/info/law/law-topic/data-protection/data-transfers-outside-eu/model-contracts-transfer-personal-data-third-countries_en.

The Company can provide details about the security measures it uses to protect your personal data when transferred to third countries or international organizations. To request this information, please email info@wealthwaydigital.uk

10. Personal Data Security

We have implemented suitable organizational and technical measures to protect personal data. These measures help prevent the accidental or unlawful destruction, loss, or alteration of personal data.

We cannot guarantee or warrant that the security of your personal data will be maintained without error. We also cannot be held accountable for any intangible, incidental, or consequential damages arising from the use or disclosure of personal data. This includes, but is not limited to, any personal data being disclosed due to errors in transmission, unauthorised access by a third party, or any other cause beyond our control.

If legal or other obligations beyond our control arise, we may be required to disclose your personal data to third parties, such as public authorities. In these situations, we cannot control the security practices of third parties regarding your personal data.

No method of transmitting personal data over the Internet is completely secure. The Company cannot guarantee the security of any personal data you send to us over the Internet.

11. Hyperlinks to websites owned by third parties

Links to third-party websites and applications are available on this site. These sites and apps are not controlled or overseen by the company. We are not responsible for the collection or processing of personal data by these websites or apps. This Policy does not apply to activities carried out through those sites or apps.

When you visit any third-party websites or apps, we recommend reading their privacy policies before deciding whether to access or use their services. We also advise doing so before sharing any personal data with them.

12. Changes to this Policy

This policy may be updated at any time. If we make changes, we will notify you by posting the updated policy on our website. Additionally, for significant modifications, we will seek to inform you through the methods we deem appropriate and will publish an announcement on our website. Unless expressly stated otherwise, any amendments will take effect following the publication of the revised policy.

13. Your rights regarding your personal data

You have the right to ask us to verify the accuracy of the personal data collected about you, to correct any errors, and to delete any personal data we do not require. You may also limit the scope and types of processing of your personal information.

If you are resident in the European Economic Area (EEA), please refer to this page:

These rights apply to the personal data you provide to us through our services. To exercise your rights, please send a written request by email to the address below.

Access rights

The Company is able to verify whether personal data about you are being processed by the Company. If they are, you can access your personal data.

The Company will provide an electronic copy of the personal data currently being processed and may charge a reasonable fee for additional copies. The data will be made available electronically upon request

The right to access personal data must not conflict with the rights and freedoms of others. If a request would harm the rights or freedoms of another person, the company may refuse to comply or limit its ability to fulfill it.

Right to rectification

The Company may rectify inaccurate personal data. You have the right to request that any incomplete personal data about you be rectified, taking into account the purpose of processing.

Right to Erasure

The following reasons apply: (a) Personal data are no longer necessary for the purposes for which they were collected or processed; (b) You withdraw consent and no other legal basis exists for processing; (c) You object at any time, on grounds related to your particular situation, to processing based on legitimate interests pursued by us or a third party; (e) Personal data have been processed unlawfully; (f) Personal data must be erased to comply with the company's legal obligations.

This right does not apply if the processing is necessary (a) to comply with a legal obligation imposed by European Union or Member State law; or (b) to establish, exercise, or defend legal rights.

Processing restrictions

If you are concerned about the accuracy of your personal data, you may ask the company to limit the processing of your personal data.

If you request that your personal data be restricted, it may be retained only with your consent, to establish, exercise or defend legal claims, to protect the rights of another natural person, or for reasons of significant public interest within the European Union or a Member State.

Right to Data Portability

If the processing is carried out by automated means and is based on your consent or a contract to which you are a party, you have the legal right to access and review the personal data you have provided to the company.

You have the right to request that your personal data be transferred directly from the company to another controller, if technically feasible. Your rights under the right to erasure are not affected by exercising your right to data portability. The right to data portability must not infringe the rights or freedoms of others.

Right to challenge

You have the right to object at any time to the processing of your personal data based on the legitimate interests of the company or a third party. This right also applies to profiling carried out on the basis of those legitimate interests. We may continue processing only if we can demonstrate compelling legitimate grounds that override your rights, freedoms, or interests, or where processing is necessary for the establishment, exercise, or defense of legal claims.

You have the right to object at any time to the processing of your personal data for direct marketing purposes.

Right to decline consent

You may withdraw your consent for us to process your personal data at any time. This will not affect the lawfulness of any processing carried out on the basis of your consent before its withdrawal.

You have the right to file a complaint with the competent supervisory authority.

You may file an appeal with the competent supervisory authority established by a Member State to protect individuals' fundamental rights regarding the processing of personal data within the European Union.

Under applicable European Union and Member State laws, your rights concerning your personal data may be restricted, as set out in this section 13.

We will provide the requested information in accordance with your rights under Section 13 of this agreement within one month of receiving your request. This timeframe may be extended by up to two months if necessary, depending on the complexity or number of requests. Within one month of receipt, we will inform you of any extension and the reasons.

So long as doing so does not conflict with the provisions of section 13 of the law, the information you request under your rights in section 13 will be provided free of charge. If a request is unfounded or excessive, particularly if repeated, we may charge a reasonable fee to cover the administrative costs of providing the information or carrying out the requested action. We may also refuse to act.

If we have any doubts regarding the identity of the individual who submitted your request, the company may request additional information to verify and confirm your identity.